Janio reduced the DSO of over 1,000 customers to 40 days using Peakflo
"Overall I'm very satisfied with the Peakflo system. It synchronized seamlessly with our accounting software. The dashboard layouts and reports are very helpful."
Fabian Loke
Accounts Receivable Manager, Janio
See How Much Janio has Saved with Peakflo
40 days
reduction in invoice collection time
8,200
automated reminders sent
Based in:
Singapore
Peakflo customer
since:
July 2021
Invoices per month:
500+
Background
Janio is a cross-border logistics service provider that simplifies deliveries across borders. Combining technology and market knowledge, Janio provides an effective end-to-end logistics solution in Asia where businesses can manage their e-commerce shipments on a single platform.
Favorite Features
✅ Personalized, multi-channel workflows with an escalation matrix
Key Takeaways 🔑
🚩 Problem
For Janio, preparing manual reports and following up with clients were time-consuming. As a result, there was a lack of visibility into their collection reports, causing the whole team to have an inefficient collection process.
To gain more visibility into customers’ payment behavior, Janio utilized Peakflo’s detailed customer tracking reports. In addition, with Peakflo’s customized automated reminder, they were able to collect payments faster. Overall, Janio has brought down the DSO of 1,000 customers by 40 days.
Problem: No real-time visibility over the collections process
Solution: Real-time Customer Status Tracking report
Problem: Never-ending payment follow-ups
As a result, Janio has optimized their collection process by triggering over 8200 automated payment reminders across Singapore and Malaysia customers. This optimization of the payment follow-up process has played a vital role in bringing down the DSO by 40 days.
