Peakflo has created a single source of truth of all communications with the customer, like a Finance CRM, to be used for dispute resolution and credit controls. This has allowed Ninja Van to send multiple reminders to customers once their invoices went due. They also sent invoices before the due date. Using Peakflo, they have also created a customer timeline as an immutable audit trail of 2-way communication between client and customer. Thus, Ninja Van has managed to collect unpaid invoices faster and improve productivity in the accounts receivable collection processes.